maaf / services / keep it running
Keep it running.
Live software needs regular oiling. Our care plans cover updates, monitoring, fixes and plain-English advice.
Included
In a care plan
- Regular updates to frameworks, libraries and server software, tested first.
- Uptime and error monitoring, checked during working hours.
- Backups that we actually restore as a test, on a schedule.
- A monthly allowance of time for fixes, tweaks and questions.
- Yearly app store requirement updates.
- Help with the IT around your product — domains, email set-up, hosting accounts.
Hours
When we're around
Monday to Friday, 09:00 to 18:00 UK time (Europe/London), excluding bank holidays. Response priorities are agreed with each client in writing, based on how critical each system is.
We don't run a 24-hour desk, and we won't pretend to. If you genuinely need overnight cover we'll help you plan for it — resilient hosting, automatic recovery, or a specialist provider alongside us.
Taking over from someone else
We start with an onboarding check: who has access, where things are hosted, when backups last ran, which dependencies are out of date. Then we agree a care plan that fits what we found, not a generic package.